Restaurant Hospitality
Learn hospitality skills and improve customer service through our online course.
Restaurant Hospitality
£25.00
+VAT
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Government Funded training
- Earn discounts
- Receive reminders
- Keep training records
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Highfield Awarding Body
Mobile device friendly content
Duration: 45mins
Retakes: unlimited
Overview
This course aims to explain the basics in good hospitality skills and at the same time show how it can be equally useful for workers in other areas of hospitality such as bars, cafes and coffee shops. We will provide the information needed to help you give the best customer service.
Section 1: All about the good service and how important it is to your customer
Section 2: How to give good customer service
Section 3: This is all about the most professional way to serve food
Section 4: What you need to know about different types of drinks
Section 5: What you need to know about different types of drinks
Section 6: Understanding everything about the foods
Section 7: How to upsell
Course Syllabus
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Unit 1
This chapter gives a complete overview of the course.
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Unit 2
All about the good service and how important it is to your customer
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Unit 3
How to give good customer service
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Unit 4
This is all about the most professional way to serve food
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Unit 5
What you need to know about different types of drinks
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Unit 6
What you need to know about different types of drinks
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Unit 7
Developing a knowledge of the foodstuffs on offer
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Unit 8
How to upsell.
Obtaining your certificate
You will need to pass a multiple-choice exam at the end of the course in order to gain your accreditation. Once passed, we will send your official certificate by email.
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